asked
I can't log into my account and need help with several issues, including accessing my Windows account to download Microsoft Office Home & Student, setting up WIFI, and potentially other questions. I prefer verbal communication for better assistance.
January 23rd, 2023
How do I return a product, specifically two stainless steel sinks, ordered from Amazon?
March 31st, 2024
Every time I order from Amazon, I receive a call claiming that someone has placed an astronomical order, which is not me. I have no one else with access to my Amazon account. I became a Prime member hoping it would stop, but it hasn't. What can I do to prevent these calls?
October 25th, 2023
I forgot my PIN for my Surface device and can't find a workaround to log in. I have tried using a password reset disk or other recovery utility, but I get a message to dismiss the Lock Screen to sign in, which doesn't help. I also don't know what a reset disk is or other recovery utilities. What can I do to regain access to my Surface device?
April 17th, 2024
How can my best friend recover access to her Instagram account that was logged out 2 days ago for no reason, and all her 8-digit 2FA backup codes no longer work? She has tried various methods found on sites and YouTube but has been unsuccessful.
March 15th, 2024
I own a copy of Microsoft Office 2019 and am unable to access my Outlook email box. I am receiving error messages related to signing in and JavaScript, and my subscription is showing as expired, even though I own the software. What steps can I take to resolve this issue?
December 21st, 2024