Facebook refuses my current password. I am using MacOS 10.13.4 and the problem started about four days ago. I don't have access to the phone or email associated with my Facebook account, and Facebook refuses to let me use my current Gmail/Google account to log in. Can you help me regain access to my Facebook account?

July 10th, 2024

I do not want to allow Windows to send my data to Microsoft. How can I prevent this? Is this currently allowed on my computer? I have Windows 10, but I don't know what Microsoft model I have. I just started getting task view and privacy messages on my computer this morning. Is there a charge for this service?

December 26th, 2024

My Yahoo email won't load any new emails on my iPad since Sunday. I've rebooted the iPad but still no new emails. What can I do to resolve this issue?

December 18th, 2023

I just installed Dragon Professional v15. I have been using v12 for several years, but I have just changed to a new computer with the latest Windows 10 operating system. I am dictating into Word 2016, which keeps crashing every few minutes, and the dictation is very slow. Any thoughts on how to resolve this issue?

December 7th, 2023

I left my charger in Mexico and bought a new Dell charger at Staples, but my laptop won't boot up. When I plug in the charger, the light in the front goes out right away and nothing happens. I'm running Windows 10. The laptop doesn't make any noise when rebooted, and only the front light goes out. I tried another charger, and the keyboard lights go on and stay on, but the laptop still won't boot. Is the charger I bought the right one, and what could be causing the issue?

June 25th, 2023