Movies will not load on my Sony XBR65X900F TV, even though the internet is working and other devices can connect. I was able to buy a movie but cannot watch it. Other apps like Netflix and Disney+ are also not working. What should I do?

June 30th, 2023

I am trying to cancel my ABC Mouse subscription but I forgot my password and can't log into my account. I have requested a password reset multiple times but haven't received an email, and this was done yesterday. All I want to do is cancel my subscription. Can you help me do that?

December 2nd, 2024

I cannot log into Facebook because I lost my old phone, which was set up for two-factor authentication. Facebook is asking for a code sent to the old phone, and I am logged out of all devices. I don't want to open a new Facebook account and lose all my photos and data. What can I do to recover my account?

August 31st, 2023

I have a $109.99 charge in my account that I didn't authorize. The charge is from ELSA: Learn And Speak English for a yearly subscription. I want to cancel this and get my money back. Can you help me with this?

October 2nd, 2023

I lost all my login and password information due to a fire and need to recover my social security account login and password. I do not have a backup or recovery email address linked to my account, and I am not logged into my account on any other devices.

October 29th, 2023