After having my computer cleaned, I lost all my passwords and need to reset them. I am having trouble accessing my DNA results and family tree. My computer is a Dell laptop with Windows 7 and I use Google Chrome. I don't know the exact Dell model, as it was sent to me by my son last year. I haven't installed any updates recently. I tried accessing my account but it asked for a code that was sent to me, but I need to leave my account to get the code. How can I reset my password and get back into my account?

April 22nd, 2023

I just got my Public Mobile set up not long ago. I have an iPhone SE and want to know how I'm going to get billed. I thought I was going to get the bill in the mail, but I'm not sure of my account number or password.

May 9th, 2023

My son is trying to play Fortnite with a friend on his Xbox, but they are muted and can't hear each other. This issue has been ongoing for weeks. What can be done to fix this?

September 6th, 2023

I changed from Rogers to Bell and now my Sonos speakers are not working. I have three Sonos Play:1 speakers and they do not play music. My computer is a Dell with Windows 7 Professional. I switched from Rogers to Bell last Friday and since then, the Sonos speakers are not working. I have a new wireless password but I don't know how to get at it. How are the Sonos speakers connected?

January 15th, 2024

I have been using McAfee for a long time, and my subscription is expiring in two months. I am wondering if there is a better antivirus software I could switch to.

June 7th, 2024