I sold my old phone with the number (###) ###-#### and the iCloud account juliabutler59@******.*** is still associated with it. I need to shut down this iCloud account because it's been hacked and is causing issues for the new owner of the phone. My new phone has a new iCloud address and number. How can I remove the old iCloud account from the sold phone?

July 5th, 2024

I have a Lenovo Ideapad 330 with Windows 11 installed. It shows a 'Preparing Automatic Repair' warning and won't boot. What can I do to fix this issue?

September 7th, 2023

My Lenovo computer was working this morning, but in the afternoon, it turned on for one second and then faded away. It won't switch on. What could be the issue and what steps can I take to troubleshoot it?

August 23rd, 2024

I have a new television and need to access my Foxtel account. I think I have to log into Google Play to find the app for this but am having trouble logging in. I have had a Gmail account but don't use it anymore; I only use my Hotmail account. I had a Google verification number some time ago, but I'm not sure if that was the correct Google account. How can I resolve this issue to access my Foxtel account?

July 19th, 2024

I forgot my Apple ID. What should I do to recover it?

June 29th, 2024