Melissa D. asked

💻  Computer

I don't have access to the email account on my laptop. I'm trying to remove the old account and add my new one, but I can't access OneDrive because of the other email account that's signed in. I don't remember any passwords or recovery information for the old account. How can I resolve this issue?

December 1st, 2023

Ian M. answered

You cannot remove the Microsoft account that is currently logged in on your computer without verifyi...

December 1st, 2023

Sign Up to View Full Expert Answers

Create an account to view answers and interact with the community!

Sign Up with Email