I can't open my AOL account. How long have you had this issue with your A.O.L. account? What's the brand/model/Operating System (OS) of your computer? When did you purchase your computer? What troubleshooting have you tried? Anything else you want the Computer Expert to know before I connect you?

July 25th, 2024

I have a Portege M400 tablet laptop that requires a System Disc labeled 'Windows XP Professional Service Pack 2' for repair. The original system CDs are lost. Are these system CDs available to purchase from Toshiba, and how can I recover my irreplaceable files if I don't have backups?

June 14th, 2024

My account with Dish Network is closed, but I need help resolving an issue with unreturned receivers. I lost one receiver and the other was left at a UPS store that went out of business. Dish has sent me multiple boxes to return the receivers, and I need the tracking number for the fourth box that I left at the UPS store. I've been paying for these unreturned receivers without realizing it until recently. What can I do to clear this up?

April 30th, 2024

I have a Samsung Galaxy J3 Duos. I received a message claiming I have 4 viruses and it will damage my phone. The message directs me to Google to install a free app to correct the problem. Is this legitimate? I need help.

February 24th, 2024

I need a new password to enter the Excel program. My computer is an HP notebook (model number not visible), and I am using an unspecified version of Excel. I have not installed any recent updates. Do I need a password to activate Excel or is it for accessing a protected Excel file?

February 15th, 2023