My HP laptop is not typing certain letters, such as the letter 'u', and instead brings up an HP support screen when I press that key. It types the letter 'g' but not others. I cannot sign in because of this issue. I have tried a system restore but it did not help. What could be causing this and what can I do to fix it?

November 14th, 2024

I have a Dell PC with Windows 10. Recently, I purchased a disk to load Checksoft Personal Deluxe V 14. I was able to upload the program successfully, but when I click to open it, I get the message: 'Error occurred while opening file. Template.tpl. The Template File does not match the application. The file can not be opened.' Despite deleting and reloading the program, the issue persists. What is the solution?

February 6th, 2024

My Lenovo Thinkpad Yoga S1 won't turn on. When I press the power button, the power indicator lights up briefly but then goes away, with no fan or booting noises. I've tried the reset button and disconnecting the battery, but nothing works. When the power cord is inserted, the power indicator flashes three times. What could be the issue and what steps can I take to troubleshoot it?

January 4th, 2023

I am still having problems with the security of my email accounts. I had been hacked before, and now I fear that the hacker may have gained access to my other accounts. I have already set up two-factor authentication, but I still see unwanted contacts' images and names in my accounts. How can I ensure my accounts are secure and remove any lingering traces of the unwanted contact?

July 4th, 2023

I purchased McAfee Internet Security and followed the instructions to activate it, but I haven't received the serial number via email. I've tried using the number on the card and the one provided during registration, but neither worked. What should I do to resolve this issue?

February 16th, 2023