Kevin W. asked

💻  Computer

I forgot my MacBook Pro (model A2442 EMC3650, serial CK4GK906QA) password and am unable to log in. I have tried several passwords, but the computer is locked and asks to try again after an hour. I also don't remember my Apple ID and password, and I'm facing challenges with security questions during the password reset process. How can I regain access to my MacBook?

March 10th, 2023

Ashlee D. answered

To regain access to your MacBook Pro, follow these steps: 1. Turn off your MacBook. 2. Turn it on an...

March 10th, 2023

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