I entered my password multiple times and am not locked out. I am using a new smartphone for setting up. What account are you doing this with, and did you try resetting your Apple ID password?

October 31st, 2024

I have a tablet keyboard that I purchased on 12/19/15. One of the keys (the back key) came off several months ago. Can this be replaced?

April 12th, 2023

I just purchased my ThinkPad and didn't set a PIN. Now, all I get is the date and time, and nothing else seems to work. What Operating System (OS) are you running on your ThinkPad? What have you tried so far with your ThinkPad? Have you installed any updates recently? Is there anything else you want the Computer Expert to know before I connect you?

July 26th, 2024

I would like to download Snagit but am having trouble due to my lack of computer knowledge. Can you help me? My computer is a Dell OptiPlex 990. I've never had Snagit on this computer before, but I had it on my previous laptop, which is no longer working. What version of Snagit am I licensed for, and can you assist with the download?

July 5th, 2024

I received a $100 Amazon gift card for Christmas, but it is not showing up on my gift card balance on the website. How can I locate and apply the gift card to my account?

July 18th, 2023