My credit card was declined at a store, and I received an email indicating a scam purchase was stopped. I'm unsure if a new card is being sent to me. What should I do?

October 19th, 2024

I am unable to access my Facebook and Instagram accounts due to unusual activity on my Facebook account. The Instagram account is linked to a name I don't recognize. I have tried resetting my password and filling out recovery forms, but these attempts have been unsuccessful. What can I do to regain access to my accounts?

January 20th, 2023

I have forgotten my Apple ID password and do not know how to change my phone number on file with Apple to my new number. I have an email address and phone number linked to my account, and I am logged into my account on my computer. My phone number has changed.

June 11th, 2024

Can I get the Services Australia app on a Samsung Galaxy 4, and if not, can it be downloaded on an older Apple iPad Pro that only works on home Wi-Fi?

January 22nd, 2024

I am a senior citizen with a Verizon account. I owe $670 and need to extend the payment deadline to November 1, 2021, due to changes in my government payment schedule. I am concerned about maintaining my phone service for health and safety reasons. Can you help me extend the payment deadline without losing my service?

May 25th, 2024