I accidentally logged out of my Kindle and can't log back in because I don't know my Wi-Fi password. My Wi-Fi router doesn't have a sticker with the password on it. Additionally, I have downloaded about 80 books but can only access half of them. Every time I try to download a title, Amazon wants me to repurchase the book. How can I retrieve my Wi-Fi password and resolve the issue with my Kindle books?

June 21st, 2024

I have connected MagicJack to my phone and modem. I only use an iPad and do not have a computer. How do I get a Canadian phone number and get started?

July 7th, 2023

I have an old Mac that is neither shutting down nor turning on, and it is making a 'zap, zap, zap' noise. The charger is not the one we use now. What could be causing this issue, and what should I do?

November 27th, 2024

I had asked to have my subscription cancelled and was assured it would not renew, but I was still charged for another 3 months. I need a refund. Have you made any recent changes to your payment info or account? Is there anything else the Computer Expert should know before I connect you?

December 25th, 2024

I forgot my Acorn TV password and do not have a backup or recovery email address linked to my account. I am not logged into my account on any other devices. How can I reset my password?

June 30th, 2024