I have an old Mac that is neither shutting down nor turning on, and it is making a 'zap, zap, zap' noise. The charger is not the one we use now. What could be causing this issue, and what should I do?

November 27th, 2024

I had asked to have my subscription cancelled and was assured it would not renew, but I was still charged for another 3 months. I need a refund. Have you made any recent changes to your payment info or account? Is there anything else the Computer Expert should know before I connect you?

December 25th, 2024

I forgot my Acorn TV password and do not have a backup or recovery email address linked to my account. I am not logged into my account on any other devices. How can I reset my password?

June 30th, 2024

I have an swbell.net email address that works fine on my phone but suddenly I can't access it on my desktop, getting ATT Care Code 205,2 [LU005]. My email provider is ATT/Yahoo, and my wife's old email is linked as the primary ID. I can load her email on my computer but not mine. I've tried clearing the cache and browsing history, but it didn't resolve the issue. What could be causing this problem and how can I fix it without resetting my password, which might affect my wife's access to her email?

March 19th, 2023

I received a promo code from Danilo for $5 off my next purchase at Walmart.com due to technical issues last week. Unfortunately, my spouse lost the paperwork containing the promo code. How can I retrieve or get a new promo code to use for my next order?

June 25th, 2023