asked
I have a 2020 Nook Barnes and Noble that keeps showing an 'authentication problem' when trying to connect to my WiFi network. The network appears in the WiFi list on the Nook, but it won't connect. Other devices (like my phone and Fire HD tablet) can connect to the router without issues. What could be causing this problem, and what steps can I take to resolve it?
June 7th, 2023
I need to reactivate my YouTube account. We had discontinued our service and want to reestablish it. What steps should I take to reactivate my account?
June 18th, 2023
I had to change my credit card, and now I've lost access to my Netflix account due to password problems. How can I recover my account?
July 10th, 2024
I have an Eastlink account and have lost my Tag. I owe $5 and am having trouble paying it. I also need to get another tag and change my car as I now have a new one. My partner's car is also included in the account. What steps should I take to resolve these issues?
September 24th, 2024
My 10-year-old grandson stole my credit card and charged it for $85.39 for Fortnite V-Bucks. I need a refund. Does anyone else have access to this account? Is there anything else the Computer Expert should know before I connect you?
January 4th, 2023
My Roku remote doesn't work. I have changed batteries and bought a new remote, but neither works. The Roku app remote also doesn't work after changing modems. What could be the issue and how can it be resolved?
November 11th, 2023