I am getting an 'activation required' message when trying to call with an unregistered SIM on my Alcatel device. What should I do to activate the SIM and resolve this issue?

September 19th, 2024

I want to upgrade the operating system in my Macbook Air. Is that possible, and how can I do it safely without losing my data?

October 19th, 2024

I installed a Logitech MK850 wireless keyboard and mouse, but my computer won't recognize them. I have no disc drive on my new computer, so I use a standalone disc drive. The old mouse was working fine until I uninstalled it. What should I do to get the new keyboard and mouse to work?

May 27th, 2024

I need my statement of account from August 2016 till date. Additionally, I want to add my Gmail account.

November 6th, 2023

I need a new password for my Google accounts. What device or product are you trying to access? What's the brand and model of your computer? And the Operating System (OS)? How long has this been going on with your computer? What have you tried so far? Is there anything else you want the Computer Expert to know before I connect you?

March 22nd, 2024