My wife's Acer all-in-one desktop (model Z5610, running Windows 7) recently had a drive crash and was replaced. The technicians installed Office 2007, but we have original backup discs for Office 2010 (Home and Student) and Outlook 2010. Is it safe to uninstall Office 2007 and install Office 2010 from the backup discs? Additionally, how can I transfer an archive file into the new Outlook?

March 13th, 2024

Every time I try to log in to Google on my Android phone, it freezes. I have not installed any updates recently, and my password works fine on my desktop. What could be causing this issue?

July 15th, 2023

I mailed the Frisco Kid DVD on or about September 16, but it still shows in my queue and I haven't received a new DVD. What should I do about this?

September 29th, 2024

I can't remember my passwords for my email account ***@******.*** and my old phone number is (###) ###-####, my new number is (###) ###-####. I need to reset my password using my new phone number. I think I last reset my username and password about 6 months ago with the help of our IT man. My work email that I have no access to is ***@******.***. I haven't installed any updates recently, and my new email is ***@******.*** connected to my new phone number. What should I do to reset my password?

January 1st, 2023

Is Flslit Services associated with Microsoft for online tech support? I was trying to contact Lexmark but was connected to someone claiming to be associated with Microsoft.

September 20th, 2023