I wish to confirm the upgrade to Family Tree Maker 2017 last week. I have a computer named Cleo C***** with Windows 7. I have installed updates recently and ordered the CD. When should I expect to receive it?

August 17th, 2024

If I reset my iPhone to factory settings, will I be able to enter my new Apple ID? My phone currently has the last owner's ID and I can't seem to get rid of it and enter mine.

December 28th, 2024

I'm trying to connect an ASUS MB169B+ monitor to my Razer Blade Stealth laptop running Ubuntu 16.04 using the DisplayLink USB Graphics Software (v.1.3.54). My laptop detects the monitor, and I can drag and drop to the new monitor, but the ASUS monitor shows only a black screen, and the mouse on my laptop flickers. The installation stops at 'adding udev rule for DisplayLink DL - 3xxx/5xxx devices', and I know Ubuntu 16.04 uses systemd instead of upstart. What could be causing this issue, and how can I resolve it?

January 9th, 2024

I have a Galaxy Tab A SM T550NZAAXAR tablet. The charging port is damaged, and I haven't used it for months. I want to know if I can return or exchange it since I've had it for more than 60 days.

April 27th, 2023

I need to change my password. When did you last reset your username and password? Have you installed any updates recently? Anything else you want the Computer Expert to know before I connect you?

May 2nd, 2023