Unable to open MS Word and MS Excel. The screen says 'MS Word Starter 10 cannot be opened. Try again or repair the product in Control Panel.' I can't find the information in the Control Panel! (Recently downloaded Windows 10 into my Windows 7.) Help please.

July 14th, 2023

I have a virus called Rootkit.sirefef.spy and a Trojan virus found in my system. The virus source is a free games porn website, and it was discovered in the 32nt folder. How can I remove these viruses and secure my computer?

December 3rd, 2024

My main PC running Windows 8.1 has intermittent internet connectivity issues, displaying error messages like 'No data received' in Chrome, 'The connection to the server was reset while the page was loading' in Firefox, and 'some Gmail features have failed to load due to an internet connectivity problem' in Gmail. The problem is not consistent and sometimes resolves on its own without refreshing. I have McAfee Total Protection installed and have checked with Malwarebytes, finding no viruses or malware. I have tried resetting the network settings using Command Prompt as an administrator, but the issue persists. The firewall was temporarily turned off, but the problem did not go away. What could be causing this issue, and how can it be resolved?

April 11th, 2023

My HP Pavilion desktop running Vista is stuck in a loop, alternating between a blue HP screen and a black Windows loading screen. I can't access safe mode or perform a system restore due to drive issues. What can be done to resolve this?

March 21st, 2023

I have always used Internet Explorer as my browser, but recently when I select IE, Toshiba comes up as the browser, and I have not been able to change it. Google is my Homepage. Can you tell me how to change this back?

October 6th, 2024