I want to ensure my information is safe. I encountered a popup claiming my computer was hacked and to call a specific number. I called and allowed a person claiming to be from Microsoft Edge to access my computer remotely. They showed me a hack and offered a fix for $799.99, which I couldn't afford. They then quoted me the exact amount of money I had in my accounts. I told them to leave my computer, but they said my accounts would be cleaned out if I didn't proceed. What should I do to secure my information and prevent this from happening again?

August 31st, 2024

I want to buy a laptop with a DVD/CD drive for music purposes. I prefer an HP notebook, not too expensive, around $400 - $550. If I buy two, can they offer a discount?

July 1st, 2024

I want to join the TextNow plan but I don't have their product yet and I'm having trouble reaching their customer service. I still have a contract with Verizon Wireless that ends in June. What should I do as a new customer and do I need to cancel my current account?

November 20th, 2023

My Epson printer won't let me select the 8x10 paper size and displays an error message. I need help to print documents. The issue has been ongoing for 2 days, and there was an internet outage 4 or 5 days ago that affected my house phone as well.

June 13th, 2023

How do I download contacts from a Verizon Samsung Galaxy 4 to a new Jitterbug smartphone?

July 11th, 2024