Jody R. asked

💻  Computer

I have a KN1 laptop. After reinstalling the operating system due to a virus, the BIOS no longer recognizes the internal DVD drive. The drive shows power and spins when a CD is inserted, but it is not recognized in 'My Computer', Device Manager, or BIOS. The drive works fine in other laptops. How can I fix this issue?

October 13th, 2024

Mark G. answered

The issue appears to be related to the BIOS not detecting the internal DVD drive after the operating...

October 13th, 2024

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