asked
I have a Lenovo Ideapad P500 that turns on, shows 'Lenovo' and 'preparing automatic repair,' then goes blank, and eventually shows a light blue screen with a ':(' and says 'Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.' It then restarts and repeats the process. What should I do to resolve this issue?
April 4th, 2023
Accidentally downloaded the 'Windows 10 upgrade' for a future upgrade. Found that certain programs will not work on it. Tried to stop the upgrade, but there is an icon that says if I shut down the computer, Windows 10 will install. How can I prevent this from happening?
January 24th, 2024
Excel 2010: I have templates created for multiple scatter graphs. In a multi-sheet workbook, I want to apply a certain template to a selected graph. To do so, I have to go to 'Design'. If I do, Excel shuts down with the message 'encountered an error... Windows will inform you bla-bla'. This has happened many times. I run Windows 10 on a Dell Inspiron i7 machine. What could be causing this issue and how can I resolve it?
September 18th, 2024
The Enter and Full Stop keys on my Lenovo ThinkPad Edge E431 are not working. Any ideas?
March 17th, 2024
What does 'Refer to printer documentation' mean, and what should I do about it? I've cancelled all print jobs and turned the computer on and back on, but the message is still there. The printer is an HP Photosmart C5280 All-in-One connected via cables to the computer, and I've tried a new black ink cartridge with no change.
June 8th, 2024
I have Office 365 and the Outlook app on my computer always exits back to the 'Start Page' whenever I forward, delete, reply, etc. a message, requiring me to sign back into Outlook from the 'Start Page'. What setting do I need to address?
December 2nd, 2024