The latest update to my software has caused issues with the comments and markup feature, specifically with the font size and type not highlighting, making it impossible to change them. The problem affects both new and old drawings, except for legacy drawings which still allow font changes. What can be done to resolve this issue?

March 12th, 2024

The password box does not appear when I try to sign into AOL on my computer. There should be three menu boxes: screen name, password, and connection type. However, the password box is missing. How can I fix this so that the password box appears again?

December 13th, 2024

My sound device is not loading, and it is not listed in my device manager. Where can I get the correct driver for my HP Pavilion dv6636nr Entertainment Notebook PC running Windows 7?

March 5th, 2024

I placed a read-only disc in my computer and got a dialogue box stating it had to be formatted. After removing the CD, the dialogue box keeps appearing with a sound. I've tried shutting down the computer completely and using the cancel button, but the box won't go away. It happens even when I try to play music. How can I resolve this issue?

August 19th, 2023

My DVD/CD-ROM drive is not recognized on my HP Pavilion laptop running Windows Vista. The drive tray opens and closes, but it does not appear in Device Manager or under Disk Management. What steps can I take to troubleshoot and potentially fix this issue?

August 10th, 2023