asked
I have a mobile computer with a service tag FJJ3XZ2. It has been in my possession for 2 years. Recently, I encountered BitLocker asking for a recovery key that I do not have. Microsoft was also unable to provide it. What should I do to find the BitLocker recovery key?
November 1st, 2024
How do I get suggested posts off of my Facebook timeline?
October 7th, 2024
I am having an issue with my credit card information on my Amazon account. Does anyone else have access to this Amazon account? Is there anything else the Computer Expert should know before I connect you?
January 17th, 2023
Our daughter, Nicole Coyne (Hawes), passed away on 8/15/22. She has two MacBook Pros, and we cannot find the sign-in and passwords for either. How can we reset the computers without losing her data?
April 27th, 2023
I have a Word document and I'd like to convert it to a fillable PDF form. How can I achieve this?
July 31st, 2024
I want to verify an office manager at the South Wharf Melbourne store and talk to someone higher up in head office about a credit I need to receive from a purchase made in March. The item was supposed to be delivered in two weeks after final payment in May but is still not delivered after five months, so I want to cancel the order. I was told I could not get a refund using my husband's Commonwealth debit card because the card would not go through and that we have to use the same card as the one we bought it with, which they can’t seem to do. Additionally, I was asked to send my husband's driver's license and bank account details for the refund, which I find suspicious.
November 3rd, 2024