I cannot log in to my Instagram account because I have not received a 6-digit confirmation code. Do you have an email address or phone number linked to it? Are you logged into your account on any other devices? Is there anything else the Computer Expert should know before I connect you?

January 10th, 2023

I can't log in to my Facebook account after installing a new Windows update. I receive a Facebook code on my mobile phone, but when I enter it, I get a database error message. I've tried using Facebook's 'Find Your Account' feature, which sends the code to my mobile phone. I'm currently logged into my account on my mobile phone. What should I do to resolve this issue?

May 21st, 2024

I and my colleagues are receiving a notice to reset our passwords, but we are unable to do so. This issue started this morning and is affecting not just my computer but others as well. We cannot access our email through Outlook or our email server, which is Webmail. What steps can we take to resolve this issue?

February 25th, 2023

I have been experiencing frequent conversation drops during calls on my iPhone 13 Pro for about a month. I have tried rebooting the phone and walking around to find a better signal. What could be causing this issue and what else can I do to resolve it?

October 16th, 2024

I was sent a one-time password but Amazon doesn't recognize it. I need to reset my password.

July 12th, 2024