Justin M. asked

💻  Computer

I have a Samsung Galaxy S9 with ongoing security issues where someone has logged into my Google account using an unauthorized IP address. This has been happening for a few months, and despite attempts to resolve it, including erasing all data and trying to get another phone, the issue persists. My data usage is unusually high, and I suspect it's due to hacking. What can be done to secure my account and phone, and how can I get a refund if the issue cannot be resolved remotely?

October 2nd, 2024

Theresa B. answered

To address the security issue on your Samsung Galaxy S9, follow these steps to secure your Google ac...

October 2nd, 2024

Sign Up to View Full Expert Answers

Create an account to view answers and interact with the community!

Sign Up with Email