My Fitbit Lux, which has been working fine, has gradually become more reluctant to sync with my iPhone and does not stay synced. I have tried syncing it by pulling down on the 'today' page and using the icon in the upper left to go to Lux and sync from the bottom of that page. It seems to start syncing but then stops. After several attempts, it will finally sync but does not stay synced. Is Bluetooth currently enabled on the device I'm trying to connect with? Are you able to pair your iPhone with other products? Is there anything else the Smartphone Expert should know before I connect you?

April 12th, 2024

My Fitbit Charge 3 went blank. What should I do to resolve this issue?

May 5th, 2024

I'm getting an HDMI error H1001-HDCP, 'Not supported on this display,' on my TV. What device is causing this error, and what can I do to resolve it?

May 10th, 2024

I got a new phone and had to set up Chime on it. However, it keeps asking for an email password instead of the usual 4-digit code I used to use. I tried resetting my password but it didn't work. How do I log out of my old phone and ensure I have the correct email and password to log into Chime on my new phone?

October 17th, 2023

I received a text message from President Biden asking for money and I want to delete this request. The message is related to an Amazon order. How can I delete this order or request?

February 27th, 2023