asked

I have an older HP Photosmart 5514 printer. Suddenly, the black ink stopped printing or is very light and unreadable, while the other colors are fine. I tried a different new black cartridge, but the issue persists. All my ink cartridges are full and were probably replaced recently. I am using multipurpose paper from Staples. What could be causing this issue and what can I do to resolve it?

September 14th, 2023

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