asked
I have an RSA soft token provided by my client. My PC rebooted and now it fails to open the RSA software with the error message: 'Error in TKN Library: password XXXXX failed'. I have tried reinstalling and system restore, but no luck. Is there a hidden file that is not getting deleted? If I reinstall the software from scratch, I will get the ability to reimport the token, but the administration tool is grayed out.
October 2nd, 2024
I mistakenly downloaded a program associated with Softonics, which took over Internet Explorer and Google Chrome on my Windows computer. I uninstalled it using 'Add and Remove Programs', but it still persists. How can I fully uninstall it?
August 13th, 2023
I have a Lenovo X120e laptop and it has no sound. The speaker icon is X'ed out and says no speakers or headphones attached. I tried reloading the sound driver with no luck. Sound only works through the USB docking station. Do you have any suggestions?
January 26th, 2023
After reinstalling Windows, my Thunderbird email client lost all of my address book entries. How can I recover my address book from a backup or any other source?
February 12th, 2024
I installed Windows 8 on my machine, which was previously running Windows 7 Ultimate. After the installation went to install updates, I encountered a black screen with errors indicating that explorer.exe and TM.exe are not working. How can I resolve this issue and is it advisable to continue using Windows 8?
November 1st, 2023
DVD/CD is not responding to Media Player or Media Center. My computer froze a couple of weeks ago, and after having the hard drive replaced and installing a genuine copy of Microsoft 7, the DVD/CD is still not responding. Any help?
August 15th, 2023