James R. asked
I have been making regular purchases for Forge of Empires, but recently, attempts to make a $199 and a $5.66 purchase were declined. Microsoft then charged my account 18 times, causing my card to be locked. After reinstating my card, I tried again, but the same issue occurred. I am now afraid to try again but need to make the purchase. I have been trying to contact Microsoft for 24 hours without success. How can I resolve this issue and safely make my purchase?
August 1st, 2023
Sylvia J. answered
The issue you're experiencing with repeated unauthorized charges and declined purchases for Forge of...
August 1st, 2023
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