I am having trouble accessing my email account. My husband recently passed away, and I deleted his recovery address. Now, when I try to recover my password, it only allows mobile phone recovery, which I cannot use because I have a hard-wired phone with no reception. I need help recovering my email so I can access it on my computer. My email address is ***@******.***, and the last known password was CarJai1.

July 5th, 2024

Incredimail is not sending emails and messages stay in the Outbox on two Dell Optiplex 755 machines running Windows 10. Both machines can receive emails but cannot send them, with no error messages. The issue started after upgrading to Windows 10 and updating Trend Micro antivirus. What could be causing this issue and how can it be resolved?

March 29th, 2023

I cannot use Picasa due to an error message 'c block;restoreerr=2facetemplatesv2-index.db'. I have an Asus laptop with Windows 7, and my wife recently updated Adobe Reader. I am a senior and need help resolving this issue.

February 6th, 2024

I am trying to scan from my HP Envy 360 printer to my HP laptop. I am unsure about the operating system and have not installed any updates recently. What should I do to resolve this issue?

June 20th, 2023

My HP laptop is running very slowly. I haven't installed any updates recently. What could be causing this issue?

January 6th, 2023