I purchased a star for my Christmas tree using a gift card and my debit card. When I returned the defective item, the refund was only credited to the gift card, not my debit card. I was told that the refund could not be canceled and that I would have to wait for the refund to be put back on the gift card. I don't understand why I couldn't receive a cash refund or have the refund credited back to my debit card, especially since I paid with both a gift card and my debit card.

May 6th, 2023

I have a new Roku device that, after connecting to the internet and going through an update, returns to the 'Let's get started' screen and won't let me go into settings. I've tried multiple new devices and have excellent WiFi signal strength. What could be causing this issue and how can I resolve it?

August 25th, 2023

I lost my iPhone, which is likely dead, and I can't access my email account to retrieve the location report sent by Seek ID. I have been having trouble with my email and have never accessed it through my desktop. How can I recover my email account and retrieve the location report for my lost iPhone?

August 1st, 2023

Has my Amazon account been used without my knowledge? Someone called me and said it has been used, but I have not used it for some time.

May 12th, 2023

I have a debit and a credit on my purchase of 89.99 for a gift basket. I want to know if this order was placed and not cancelled.

July 14th, 2024