Danielle C. asked
I have had YouTube Premium for quite a few months through a T-mobile account. I recently purchased a new phone and couldn't remember my Gmail password, which caused me to be bumped off the premium subscription and now I'm getting ads. The message on YouTube said I had signed out of my YouTube account because I changed the password. I put in the new password, but it didn't make any difference. What do I need to do to get back my YouTube Premium? My credit card was last charged $12.85 on September 15.
October 12th, 2023
Chelsea S. answered
To recover your YouTube Premium access, you need to regain access to your Gmail account. Here are th...
October 12th, 2023
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