asked
I have just changed carriers and my iPhone is asking for a passcode that I have forgotten, locking me out of the device. I have tried resetting my Apple ID password but cannot access the verification code sent to my locked phone. What should I do?
October 18th, 2023
I am upset about a $13.41 charge on my card today. Can you refund it?
June 9th, 2024
I have a Brother MC-8850CDW printer that is not supported for Chromebook printing. A volunteer with a Chromebook laptop cannot print to it, and the printer gets stuck in a 'receiving data' loop. The printer is connected wirelessly through WiFi, and the firmware drivers are up to date. Is there a solution to this problem?
September 6th, 2023
I'm trying to log into an old Gmail account but forgot my password. I no longer use the email or phone number linked to the account and am not logged into the account on any other devices. What can I do to recover my account?
February 27th, 2024
I have an HP Officejet Pro 6978 printer with a recurring error message: 'There is a problem with the printer or print system. Contact HP 0x6100094a.' I don't understand this message. Can you help?
April 7th, 2024
We have been experiencing issues with our internet connection in Girdwood, where it either becomes very slow or cuts out altogether. Our current setup includes a Netgear router with a blinking green light in the middle, and a GCI Box with all solid colors. We are unable to connect to the internet on my wife's laptop, which intermittently connects and disconnects. What could be causing these issues and how can we resolve them?
November 6th, 2023