I have a WD Hardbook (500MB, model WD5000D032-000) with some files already stored on it. I'm having problems accessing this external hard drive. It used to have drive assignment L:, but no longer appears when I open 'My Computer'. What do I need to do to access this hard drive? (I need to clear off some files off my computer and want to transfer them to My Hardbook.) PLEASE HELP ASAP!

January 6th, 2023

When AOL mail comes up, the figure in the upper left of the screen is very much inflated. How do I empty this file and prevent it from accumulating more? I suspect it has to do with spam protection I have attempted to remove. Also, when I shut down the system, it indicates that there are updates to be installed every time. I suspect the updates are not being installed. When mail is coming, I note a flicker of a sign on the screen with another screen in the background, just briefly. What version of Windows are you using? Have you tried to manually install updates?

December 31st, 2023

My computer won't recognize the upgrade disk for the 2010 activation key YM67W-S44D-3XE4R-QEZZV. What should I do?

May 19th, 2023

I am being charged a $4.99 monthly fee for System Mechanic, which I no longer have on my computer. My credit card company has credited the $4.99 charge but advised me to contact you to stop the charges. Please advise.

October 22nd, 2023

How do I get a copy of Microsoft Windows Security Essentials?

October 6th, 2023