asked
I have not had an Apple device for 1.5 years and have tried to cancel my Apple account but am still being charged. Does anyone else have access to this Apple account? I am not available until after 4 if they need to call.
June 30th, 2024
My credit card has been charged with a donation made on February 1, 2023, in the amount of $2,970.00. I did not make this donation. Please remove this charge from my credit card.
March 24th, 2024
I need to cancel my Canadian subscription and reactivate it in Mexico without losing my cloud storage. Is this possible, and what steps should I follow?
September 20th, 2024
We don't have internet since last night. We have 3 boxes and I guess the main one has no power. The other 2 have power plugged into the same outlet. Troubleshooting says your DNS server might be unavailable. Are you able to connect to the internet on any of your devices? Which lights are colored and/or blinking on your router? Is it possible to have less boxes than 3? They make for a large footprint.
February 17th, 2024
We have almost no signal. One bar at best, and I am in a paddock behind the house with one bar. What can be done to improve the internet signal?
February 27th, 2023
I can't find the app I completed last night, which included my credit card information. I also can't find the website they sent me to. I don't have instructions on how to access my account, and there was no place to change my password. I'm concerned I've been scammed. What can I do to resolve this issue?
April 13th, 2024