I have unauthorized charges on my VISA and would like them removed at once. These charges appeared on my VISA bill, and I did not authorize them. It was on my VISA, and the charges come through via Amazon. I would prefer that either Amazon or VISA issues the refund.
April 9th, 2023
I need to access my Microsoft email on my new phone, but I forgot my password and can't receive a verification code because I'm using a Canadian number now, not my old Jamaican number. How can I reset my password without paying more money?
July 7th, 2024
I am stuck in a loop when trying to sign in to my Google account. I created a new password, but after entering it and pressing next, the screen reads 'checking info' and then returns to 'verify it's you.' This repeats endlessly. I am not logged into my account on any other devices. What should I do to resolve this issue?
September 28th, 2023
I am unable to log in to my Facebook account. I tried to reset my password but cannot verify my identity because there is an unknown Gmail account linked to my Facebook account. There is also another Facebook account under my name with no profile picture. How do I gain access to my account and report the fraudulent account?
August 8th, 2023
My iPad was stolen. Police have arrested a suspect but an accomplice is driving somewhere with my device. Find My Device isn’t updating very quickly. How can I force an update?
October 27th, 2023
I accidentally booked two identical flights with JetBlue. I canceled one with confirmation code ALCDTL, received a cancellation confirmation, but the refund has not yet been credited to my account. Why is the refund taking so long?
August 14th, 2023