Setting up a new computer, I'm trying to help my granddaughter get signed in. Her mom used her own email to set up a Google account, but when setting up a child account, it doesn't recognize the password. Additionally, my own Google email isn't recognized when setting up my computer. What can be done to resolve this issue?

April 4th, 2023

I can't get into my Google account because I don't remember my password. I am locked out and unable to use any of my accounts. What steps can I take to recover my Google account?

October 31st, 2023

My Facebook account has been hacked, and the hacker has changed all the contact information so I cannot reset the password. I need guidance on how to report the hack and regain access to my account.

May 20th, 2024

I just had 4 charges from Apple today for $49.97. I want to find out if they are legitimate charges or if someone has my debit card number. My son sometimes charges games but he needs me to authorize the charges because he does not have the password. Could these charges be from Apple+ for the television channel?

May 17th, 2023

I am unable to verify my Gmail account because my phone doesn't accept texts, and the 'try another way' option sent a verification code to the email I can't access. I have tried all suggested articles and have been without my main email account for over a week. I have a secondary email account I'd like to use for verification, but I can't find a way to do this. Google is not accepting my old password or the new one created a week ago. What can I do to resolve this issue?

June 23rd, 2023