I am having trouble connecting my AirPods to my Windows 11 PC for the first time. Bluetooth is on, but my AirPods are not showing up in the list of available devices. What should I do?

April 29th, 2023

I have been paying my AT&T bill through My Check Free, but they are going out of business and will no longer handle my payments. I need to switch to a mailed statement to pay my bill. Can you handle that?

February 8th, 2023

I was watching Reacher on Amazon Prime Video when the sound suddenly stopped, and then the video froze. I tried restarting the device and the Amazon app, but the issue persists. I'm using a Sony TV, about 4 years old, but I don't know the model. What should I do to resolve this issue?

December 25th, 2024

I already had Peacock but had to get a new debit card, now I cannot access it on my TV. I can watch on my tablet but not on my TV. I get an error message on the TV asking me to upgrade to Premium for $5.99 a month, which I have already done. I am also being charged twice a month for Peacock. How can I resolve this issue and access Peacock on my TV again?

May 4th, 2024

I forgot my password for my HP Pavilion go laptop. How can I recover or change my Microsoft account password?

July 24th, 2024