I am trying to register my new Kindle Paperwhite to my existing Amazon account, but it won't let me sign in. I have entered my email address, but the sign-in button won't work. I want all my books on my current Kindle to transfer across. What should I do?

April 28th, 2023

I did not order anything from Geek Squad or PayPal, but I was notified that I owe them large sums of money. There are two bills for these items, one from Geek Squad and the other for a phone. I want my money returned. What should I do?

August 11th, 2023

Auto update attempted to update Skype today. My computer is locked at the 'Give us a minute' screen for over 5 hours. Cannot go to Power to shutdown or restart. Tried Task Manager but it is locked behind the update screen and cannot take control there either. What Operating System (OS) are you running on your Skype? I don’t use Skype but the laptop is Win 10. Are you logged into your account on any other devices? It's a standalone. I am logged into the laptop. I am using my iPhone to chat with you. Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you. Not that I know of.

January 26th, 2023

I was watching a show on YouTube and suddenly couldn't see it. After turning off and back on the TV, it says to update the payment method in the YouTube TV mobile app. I got a new debit card. What should I do to resolve this issue and update my payment method?

February 25th, 2023

I tried to redeem my Google Play cards, but it says 'more info needed'. What specific steps should I take to resolve this issue?

August 29th, 2023