I installed TurboTax minutes ago and it says it's searching for content and hasn't stopped. I have had this machine for 6.5 years and have always used TurboTax without issues. The machine was recently repaired, and they installed Firefox Mozilla instead of Internet Explorer. I'm not technically proficient, but I've never encountered this problem before. What could be causing this issue?

May 12th, 2024

I'm experiencing major Microsoft account issues, including error messages about fixing my account, and problems with Office 365 and Outlook not working properly. My computer is an HP running Windows 10 with Office 365. I haven't installed any updates recently, but I just switched to NBN through Dodo. I installed Office 365 some months ago, but still get 'not authorized' Dropbox messages. What could be causing these issues and how can I resolve them?

April 29th, 2023

The printer shows 3 documents, but I can't get them to print. Other programs such as WP print just fine. I am afraid the documents I try to print are in jeopardy, because they are financial papers. I have an HP Pavilion Slimline computer and installed updates yesterday. What could be the issue and how can it be resolved?

March 22nd, 2024

I need a new password for my ID. I last reset my username and password 15 minutes ago and have installed updates recently. What type of password do I need, such as email password, computer's login password, or Wi-Fi/wireless password? What operating system do I have, such as Windows XP, Vista, 7, 8, 10, or Mac? What email service do I use, such as Hotmail, Yahoo, Gmail, AOL, etc.? What is the make/model of my computer?

August 6th, 2023

I recently bought an Acer Aspire Es1-572, which is about one month old. The Wi-Fi has disappeared, and I can't install any wireless drivers. I've tried updating from Device Manager and the Intel ProSet Wireless software. What can I do to resolve this issue?

September 29th, 2024