My husband recently died, and I am unable to access all our pictures and important information on his Surface Pro. The password he left for me is incorrect. Can someone reset the password for me so that all of our valuable information is not lost?

April 17th, 2023

My computer is showing an alert stating that it has been locked to prevent illegal activity and identity theft, and I am asked to call Windows Support. The alert includes a Microsoft emblem and a phone number. Is this message legitimate, and what should I do to resolve this issue?

July 5th, 2023

I can’t see a number of my friends on Facebook feeds. My friends are also complaining that they don’t see my posts and I don’t see theirs. How can I resolve this issue?

June 27th, 2024

My PayPal account has a limit on it, and I need a code sent to my bank account. However, I only have the option to send the code to one specific bank account, which I believe is linked to an old card. Due to the limitations on my account, I can't add a new card or make any changes to my wallet. What can I do to resolve this issue?

November 18th, 2023

I'm having a problem with my Lenovo PC where it displays 'Media test failure, check cable' and then 'No operating system found'. What could be causing this issue and how can it be resolved?

May 30th, 2024