My computer is very slow and Quicken isn't working at all. I have a HP computer with a PK5000Z modem from Qwest, and I also have an eero unit. I've tried almost everything to fix the issue. What else can be done to resolve this?

August 6th, 2023

We are having trouble logging into our account to activate Excel. What's the brand and model of your computer? And the Operating System (OS)? How long has this been going on with your computer? What have you tried so far? Anything else you want the Computer Expert to know before I connect you?

June 13th, 2023

I haven't used my PayPal account in several years and now I can't log in. It doesn't recognize my email or password. I recently updated my software and operating system. I need to use PayPal to sell something. What should I do?

November 15th, 2023

I received a message that I should not use my computer until I contacted you. The computer is a Toshiba, but I don't know the model number. I didn't know there was a problem until I received a voice message warning me. What should I do?

September 25th, 2023

I am trying to continue in English on my Asus laptop, but after tapping 'yes' on the first page, nothing happens. What should I do next?

November 9th, 2024