asked
I received a message that I should not use my computer until I contacted you. The computer is a Toshiba, but I don't know the model number. I didn't know there was a problem until I received a voice message warning me. What should I do?
September 25th, 2023
I am trying to continue in English on my Asus laptop, but after tapping 'yes' on the first page, nothing happens. What should I do next?
November 9th, 2024
I cannot access Skype. It says Explorer Exe. System call failed. When could you last open your Skype? Did you recently update your software or Operating System (OS)? Anything else you want the Software Expert to know before I connect you?
September 28th, 2023
I am unable to use any Microsoft product, such as Outlook, because Microsoft has locked me out of my account. Someone added another phone number to my account, which is not mine, and I cannot log in. I have a new computer and have tried to use Outlook, but my account is still blocked. I talked to support last week and paid for assistance, but the issue remains unresolved. Do you have any suggestions on how to regain access to my Microsoft account?
August 12th, 2024
I keep receiving calls claiming my Microsoft Windows Certificate has expired and urging me to call a number to avoid damage. What is this about, and how can I stop these calls?
December 27th, 2024
I am unable to call my family in Poland and Canada using Skype on my laptop. When I call, I can hear them, but they cannot hear me. I updated Skype half an hour ago, and I have never had this issue before. What could be the problem and how can I fix it?
September 16th, 2023