My camera is not working in Skype even though I can see the other person but they can't see me. The screen showing me is spinning, and the upper box in the screen shows a low to slow video connection. I have an ASUS Q551L computer and haven't installed any updates that I know of. What should I do to fix this issue?

February 5th, 2024

We are trying to install Trend Micro on my husband's PC. We bought a 1-year internet security package but are having trouble installing it under his name, as it keeps coming up under my name. What could be causing this issue and how can we resolve it?

April 25th, 2023

I can't access my aol.com email. My computer is a Dell, and I haven't installed any updates recently. The issue is that it keeps coming up as 'sync all the time'. What could be causing this and how can I resolve it?

September 11th, 2024

I need help accessing my Google account to use YouTube and my phone. My phone company suggested I contact Google for assistance. Can you help me?

January 12th, 2024

I got my MyHeritage DNA kit but do not know how to activate it. I have a computer with an unknown brand/model, but I think the operating system is Windows. I purchased it from a friend 2 months ago.

August 28th, 2023