asked
I lost my password and can't figure out how to enter my 10 Viking III tablet. The tablet was received from QVC in late fall '17. There is a Gmail address linked to the device, but a technician has been trying to solve the problem and currently has the tablet. How can I regain access to my device?
May 7th, 2023
My password to log onto my Lenovo Yoga laptop running Windows 10 has failed, and I am unable to log in. I had to change my email address a couple of years ago and have been unable to update it with Microsoft. All updates are current, and I have no way to receive a passcode to log in as the phone number listed is a home phone. My new cell number is (###) ###-####. What can I do to resolve this issue?
July 6th, 2023
I have a black screen on my Gateway laptop with a flashing toolbar at the bottom. The laptop was in the middle of an update when it stopped responding. What should I do to resolve this issue?
July 22nd, 2023
I cannot sign into my Hotmail account and I have important emails I need to access. I was signed in earlier today but now it keeps giving me an error message. What should I do?
September 8th, 2023
I want to delete my Microsoft account from my laptop running Windows 10. What steps should I follow to ensure the account is permanently removed and all associated information is deleted?
October 12th, 2023
I’m having issues with my smartphone where I can receive messages but want to add it to other devices. I’ve tried to recover the account but can’t because my phone number has changed and it doesn’t recognize other email accounts. I don’t want to pay for help until I know this can be fixed.
June 3rd, 2023