Jeffrey S. asked
I lost my phone and established a new one with the same number. I'm trying to reset my Amazon Prime shopping account password, but it won't let me complete the process because it states my phone number is already established on another account. Can this be reset so I can proceed?
September 30th, 2023
Ronald R. answered
It seems you are trying to create a new password instead of resetting your existing one. Please try ...
September 30th, 2023
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