Anna S. asked

💻  Computer

I'm elderly and not very good with computers. I've been trying to resolve an issue with Xfinity, but none of the phone numbers on the bill work, and I'm discouraged. My disabled daughter lives in another town and no longer wants Xfinity service, but we pay her bill and don't know her cellphone service provider. Additionally, my Samsung phone has stopped working today; the screen is black, and I've tried recharging it without success. Can anyone help me with these issues?

July 13th, 2023

Tiffany T. answered

To address your Samsung phone issue, try performing a hard reset. Here are the steps: 1. Turn off yo...

July 13th, 2023

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