I sent a gift to Rachael & John from Sault Ste. Marie, Ontario, Canada, but the tracking says no recipients at zip code 10016. The package is being returned to sender. How can I ensure they receive the gift?

September 3rd, 2023

I have a new Lenovo tablet that is having network issues. It says the device is offline and I'm unable to set it up properly. What steps can I take to resolve this issue?

September 6th, 2024

My computer got infected with multiple viruses containing illegal content for ransomware while I was researching green-eyed poodles. The virus either activated an unknown McAfee security system or masquerades as McAfee. My computer is running Windows 10, and I haven't taken any steps to address the issue for fear of making it worse. What should I do to resolve this?

January 9th, 2024

My son, Patrick Mihaljevic, has a subscription with Lumin. Sadly, Patrick died suddenly on July 25th. He continues to receive items from Lumin. Please cancel his subscription immediately. Thanks for your help. --Lynda Mihaljevic (Patrick's mom)

May 17th, 2024

My phone is not connecting to the network or internet. I am using a Tracfone. What steps can I take to troubleshoot and resolve this issue?

September 24th, 2023