I can't get into my Facebook account. I have a new phone number and I need to change it to see if it is the problem. What happened right before this Facebook issue came up? I was using my Facebook prior to it going off. I had this problem with Apple yesterday and now I'm not sure if they changed my phone number. Is there anything else the Computer Expert should know before I connect you? I am 87 years old and have a terrible time with technology!

July 21st, 2023

My Facebook account was hacked and I no longer have access to it. The account now displays a different name and profile picture. What steps can I take to recover my account or report the unauthorized use?

September 4th, 2024

I ordered a battery for my grass trimmer over three weeks ago from Craftmanspro.com, but I haven't received it and it doesn't show up in their tracking system. What should I do?

July 9th, 2023

I started a Microsoft Office 365 Family subscription on May 6th and I do not want to go through with the subscription. I am currently on a free trial and I need to cancel it before it charges $100 to my card tomorrow. How can I cancel the subscription and ensure I receive a refund if it charges me?

October 7th, 2024

I want to renew my Microsoft 365 Personal subscription for €69.00, as mentioned in the email I received this morning. I no longer have my Master Card and want to pay with my VISA card through my account ***@******.***. Is this possible? Additionally, I have been unable to change my password.

May 3rd, 2024