I’m in Pocatello, Idaho and cannot log into my EA Play account on Xbox. My membership is paid and up to date. I’ve tried uninstalling and reinstalling the app, double-checking my account membership balance, and verifying my internet connection. I’ve also rebooted my machine multiple times. What could be the problem and what else can I try?

July 3rd, 2023

My Microsoft Surface with Windows 10 is blocked. I received an alert to call a Windows tech help number or be blocked while using my computer outside my home. I called the number but was nervous when they started manipulating my computer and asking a lot of questions. I was also told I didn’t have a firewall, but my security system, McAfee, said I do have a firewall but couldn’t help me unblock my computer. What should I do to resolve this issue?

November 11th, 2023

My Facebook account has been hacked and tampered with for over 10 days, making it impossible for me to delete the account or start a new one. I've tried reporting this to Facebook but can't log in to do so. What can I do to resolve this issue?

December 20th, 2024

My Facebook account has been disabled without any warnings. What could be the reasons for this and how can I attempt to recover my account?

July 18th, 2023

I ordered a large Jersey Devil shirt earlier today and need to change it to an extra large. I used my debit card for the purchase, but my bank only shows a PayPal phone number. I don't know how to make this change. Additionally, I'm unsure if I made any recent changes to my payment info or PayPal account, and I can't remember the website or app I used to place the order.

July 24th, 2023